PLEASE READ THESE TERMS CAREFULLY BEFORE USING THIS WEB SITE

Thank you for visiting the Fortune Star website and for taking an interest in our products and services.  The website is operated and content is provided by Star Group Limited of 8/F, One Harbourfront, 18 Tak Fung Street, Hung Hom, Kowloon, Hong Kong and its affiliates (“STAR”).

By using this website, you are agreeing that STAR may receive and/or collect personal information about you.  You are also agreeing to the website’s legal Terms and Conditions, and to the following policy, which explains how your personal information may be used.  STAR can modify both the Terms and Conditions and this policy at any time, so please check back periodically.

 

Collection of Information

When you use the Fortune Star website, we may receive personal information about you.  For example, this may occur:

• when you send us personal information, such as when you provide registration details for services we provide;
• when you post material in our blogs and other user forums; and/or
• when you communicate with us directly.

We may also collect information about your visits to the Fortune Star website, such as the IP address of your computer, which webpages you visit, how long you stay on each webpage, and which links you follow.

 

Retention of Information

By using the Fortune Star website, you agree that STAR may retain such information, and may:

• store some or all of this information on your computer, using Cookies; and
• store this information on servers in different countries around the world.

If you wish to disable Cookies, you can do so using the settings in your internet browser.  However, if you do, some of our products and services may not function properly or at all.

 

Security of Information

Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure.  As a result, while we strive to protect your personal information, STAR cannot ensure or warrant the security of any information you transmit to us via the internet, and you do so at your own risk.

Once we have received personal information about you, we will use our best efforts to ensure its security on our systems.  However, we cannot guarantee its security.

 

Use of Information

Where appropriate, STAR will process and use your personal information to:

• process your application for any of our services and products;
• carry out credit checks where appropriate;
• carry out internal research on our users’ demographics, interests and behavior;
• understand how we can improve our services to you; and/or
• provide you with the latest scoop on Fortune Star and our other channels, exciting special offers, and other information about our products and services.

We may also provide your personal information to our affiliates and/or third parties for direct marketing purposes where we think you may be interested in the products and/or services they provide.

Your right to choose is important to us.  If you do not wish to receive information about products, services and promotions from STAR or from other parties, please contact our Privacy Compliance Manager at privacy@startv.com.

We may disclose your personal information as we see fit in special cases where we believe that disclosing the information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) STAR's rights or property, other STAR users, or anyone else that could be harmed by such activities.  We may also disclose your personal information when we believe in good faith that the law requires us to do so.

 

Access to Information

If at any time you want to know what personal information STAR holds about you, or wish to request correction and/or update of that information, you may contact our Privacy Compliance Manager at privacy@startv.com.  We may need to charge you a reasonable administration fee for providing you with access to your personal information or processing such a request.

 

Deletion of Information

We will delete your personal information when we no longer have a use for it, or once any legal obligation we have to retain it is over, whichever is later.

 

User Blogs and Forums

When you use our blogs and forums, the material you post will be able to be viewed and responded to by other members of the public.  While we may take steps to moderate material posted on our website, you understand that we have no control over what other users may post or say about you on our website.  You therefore agree not to hold us liable in any way, or take any form of action against us, for any material you consider insulting or which offends you in any way.